About Client:
DIRECT is a Saudi based company that focuses on providing travel, tourism and educational assistance.
They are pioneers in offering services to help individuals, both citizens and residents in acquiring tourist and study visas for over 35 countries. Additionally they provide study opportunities, with notch global institutions spanning across 1,500 institutes and educational locations. Their range of services also includes facilitating licenses assisting with travel document completion and more.
Their goal is to deliver memorable travel experiences through a network of 5 branches across the kingdom. Direct also has a customer service center operating 24/7 staffed by over 300 professionals to assist you wholeheartedly.
About Service:
HR Ways is one of the best renowned technical recruitment agencies, providing multiple suites of technical recruitment services to Direct KSA according to their needs. These services make hassle free business operations for direct ksa while we handle their needs smoothly and efficiently.
Let’s discuss the services:
- Recruiter Outsource: Our recruiter outsource model helped Direct KSA to hire top tech talent on a fixed monthly cost. Our dedicated team of technical recruiters efficiently manages the tech recruitment process to make sure that the client got the best candidates.
- Managed Resources: In this service we manage the resources of Direct KSA in Pakistan, and provide HR outsourcing and management services. HR Ways make sure that all human resources functions are perfectly handled and in a way that ensures local regulations
- Documentation and policies: HR Ways assists Direct KSA in developing and implementing comprehensive documentation and HR policies to streamline their operations and ensure legal compliance.
Problem:
Direct KSA faced significant challenges in their technical recruiting process, struggling to source highly skilled software engineers and other technical professionals due to a limited local talent pool, which made the process time-consuming and costly. Their recruitment process was leading to delays in hiring and onboarding new employees. Additionally, Direct KSA’ HR infrastructure, needing comprehensive HR policies and documentation to effectively manage their resources, particularly for their operations in Pakistan.
Solution:
HR Ways addressed Direct KSA’s recruitment and HR challenges by deploying experienced technical recruiters through our Recruiter Outsource service, utilizing advanced screening methods like cognitive testing, personality tests, and coding challenges to ensure high-quality hires. Our Remire service managed Direct KSA’s resources in Pakistan, handling payroll, compliance, and other HR functions, allowing the client to focus on core activities. Additionally, we developed customized documentation and HR policies to ensure compliance and streamline operations, enhancing Direct KSA’s overall HR management and supporting their growth in the technology sector.
